The number I used was the 540 434 8133. I have never used his toll free number. He told me he is moving his shop (I believe to home), and things are in flux at present. Frank has done quite a bit of work for me over the years, and I did just receive my Fuji lens from him about 5 days ago. I did have a couple of days not reaching him, but got through. I believe he is still planning on continuation of his repair service, although it did not occur to me to ask, and he did not say otherwise. I'd say keep trying. I talked with him last about two weeks ago on that telephone line.