Having not been there, I can't know for sure the woman's precise approach.

But I have worked as a professional, both at a newspaper and for portrait/wedding work...it's hard work and keep in mind there's 2 other people besides who are involved.

Being polite and diplomatic is a given (or should be) but I'd give the shooter a break -- it's hard work and there's more than enough stress as it is. I don't get enough pleasure from being a dick to somebody else that it makes up for the stress involved.