Quote Originally Posted by SuzanneR View Post
This is off topic for APUG, so you might try asking over at DPUG.

I don't have that scanner, but it may be a problem in the software. My scanner has b/w negative film as an option in the software, and I use "professional mode." Wish I could be more help.
Suzanne, sorry about this, as I do realise this is a bit off topic for APUG. But the reason I posted it here as opposed to DPUG is that the V500 is a film scanner and thought not many people on DPUG would be scanning film, but perhaps more on APUG may.