Microsoft gave out an early (Beta) version of Windows NT (4.0) to a number of large companies. Kodak was one of them and the other one was a large oil company.
The software crashed regularly and gave us headaches. It paralyzed the oil company. I remember at the time that PC Week had a feature article on this.
Anyhow, those of us that complained about Windows when the new version came out a while back, well, that was probably another case of Beta release.
Maybe new products cannot be tested the same lavish way they used to be, but we should still not be forced to peel apart a product that is supposed to be integral, nor should we have to shield the print from sun if it is supposed to develop in front of us anywhere.
I think that is part of my point and part of why the customer has to be "instructed" to work around product shortcomings.
Ok, I agree that they are bleeding money. Yes, they need cash. But why charge full price up front and face dissatisfied customers?
IDK. This whole thing makes me feel uneasy.