But the thing with those crystals forming...the should have discovered it while testing for themselves.
Why are they charging premium prices? Well you can always go down with your price. The public will accept that no problem. But to go up is way more difficult. Especially with a luxury product as this. And if you charge 15 dollars for a faulty product why pay 20 for a good product if you have to take the produces word for it. Not gonna happen.
But I do understand how this practice would make you feel uneasy. On some points I agree and on some points I don't