Quote Originally Posted by Stephanie Brim View Post
I have never regretted anything bought from KEH. It costs more, but it seems like they really do check. I tend to wait until I have multiple things I want, though, as buying one small thing ends up with ridiculous shipping.

I've been unlucky. I had anything from just plain not working to light leaks to packaging ending up in opposite side of the country. I had all kinds of issues but they were always good with exchanges and refunds. I just write it off the hassle factor as a "cost" of buying used equipment. KEH has been doing "free shipping" stuff lately. I group mine enough so that it's always $100 or more. Works for me very well.