wildbill, thank you for the clarification and we greatly appreciate you taking the time to send the pictures. As soon as we get your return mat board I will personally inspect it with my team. We will try to determine the cause of the defects as best we can. We will evaluate current product stock in comparison and I will call you personally to let you know the options FDI can provide.

Quote Originally Posted by wildbill View Post
I'm not blaming you for making factory 2nds, that's Bainbridge's fault. You ARE selling their product though.