No, that's not it. That movie was based on a comic book, but the one I'm thinking about was a novel. Part of the plot involved hacking to the surrogate network. When someone died, for a short while their surrogate identity could be picked up and reassigned. One of the protagonists was from a poor neighborhood, and paid someone to do this for him. Unfortunately for this fellow, the ID that was hacked was someone who had been murdered, and the murderer then thought that they hadn't done the job right. And of course throw in the police, who knew they had a body, yet the ID was still active, and of course things get interesting.

I remember that the description of the hacker was an old fellow who only used a keyboard and monitor to interact with the network, and scoffed at using the VR and robots. Who knows, maybe he also used film...