People generally like to learn about what they're buying face to face, if the human facility to do so is there? When people can only get their information online, they buy online.
Originally Posted by railwayman3
I don't doubt the staff were hard working, but with jobs like gold dust, they will work hard at any job they can get. The problem I see is that the work didn't require sharing knowledge and enthusing their zombie-like customers.
Why have people have given up on sharing information in person? It would be interesting to see the number of in store returns vs online, because I feel their famous full refund policy is fueled by how ill-informed their in store customers are.
This relating to the job problem; being a graduate myself and looking for any kind of work at the minute, I enquired about several jobs in person today. I spoke to one manager who was very friendly and talkative, who told me I have to look for vacancies online. "But I'm right in front of you?" At another place down the road from me, a member of staff told me "not at the moment". Looking on the direct.gov website tonight - what do you know - they have vacancies. You cannot give people your CV anymore. CVs are narrowed down with keywording and job hunting like the lottery. All because people have let automation beat their wits.
I still feel speaking to people in person is the only way you can get anything. But Christ, you really have to drag it out of them.
Last edited by batwister; 01-12-2013 at 02:50 PM. Click to view previous post history.