I have two labs I use that are thriving...they get orders from all over the world. One supports this forum (Blue Moon). I think both are successful because they do excellent work, but they also really take care of their customers. Customer service is huge. I also think that as any kind of business owner, you do have to pay attention to what is happening around you and adapt. Sorry to hear about labs closing, but I wonder if it has anything to do with how much people shoot film... We are the people that keep film alive!
I guess I forgot to comment on the article...that's what the post is about (oops)... It is sad for her to close her lab, but I think the end of the era is truly the end of her era, not the end for all of us. Digital has brought about huge changes, but not the end. I may be Pollyanna on this, but I truly believe we are in control of keeping film alive. And, I know we (those of us shooting film) are not the "standard" or "average" for what is happening in the photo industry, but we are artists living the dream in my opinion because film is truly beautiful.
Last edited by marenmcgowan; 01-28-2013 at 07:28 PM. Click to view previous post history.