My commiserations. It truly beggars belief if a company either out of business or still affected by the Hurrican Sandy to the extent that it cannot conduct its business cannot be bothered to place an announcement on its website. Anyway if it's not out of business it should be with this kind of customer care.
Take it a little easy... it's not easy to run a business AND maintain a web page...
I am a bit of a tech savy photog.. but web page issues are at the bottom of my list.