When I started with Olympus, they had NO authorized service stations OR subcontractors. ANY work done by ANY outside shop was considered tampering. Then there was too much work coming in and we needed subcontractors. Essex was one of the first ones we visited and ended up hiring. They had their ups and downs but were quite good. I'm surprised they're out of business, but by coincidence I heard today that Olympus had let all of their subcontractors go, except one. John