Do companies have to make EVERYTHING into some kind of whiz-bang video game experience, now?
I just went to get a burger and the place I went, Five Guys Burgers and they just installed one of those newfangled Coca-Cola soda fountain dispensers. They call it the Coca-Cola Freestyle
It's got a touch screen display and you have to press the icon of the product you want to have. Then you press on whether you want cherry flavor or vanilla flavor, etc., etc. There are up to 106 different variations to choose from. Next, you put your cup in the compartment to get ice then, finally, press the button to dispense your soda.
It's like playing a damned video game!
Okay. Technology. All well and good. That's the way things are. Fine!
But, I sat there as I ate my dinner and watched people get their soda from that machine. The average time to serve a customer was at least 30 seconds. Each person would stand there for at least ten seconds before making a choice. Then the touch screen wouldn't register their choice. Then they changed their minds. Then they fumbled getting their cup under the dispenser. Finally, they figured out where the "fill" button was.
On a busy midweek lunch hour, that would back up the serving lines clear out the door! They'd have to install twice as many machines just to keep the customers moving. Those machines don't look cheap, either. $5,000 apiece if they cost a cent!
All this just to market an "enriched experience" to the customer?
No, not me! I just want my good, ole' Coca-Cola. Easy on the ice.
I stood in line, waiting for people to fumble their way around this monstrosity, and turned to the guy standing behind me and said, "I'd pay an extra quarter just to push a button and get a damned cupful of Coca-Cola without having to play a stinkin' video game!" He and the two people standing behind him in line both laughed.
I don't need a camera lens that has upgradeable firmware with adjustable parameters any more than I need a soda fountain with 106 selectable choices on a touch screen display!