Scanned directly from negative. On a Noritsu machine run by Kenmore Camera. I find it rather hard to believe that the processing was bad, since the Superia 400 and Portra 400VC rolls were processed/scanned at the same time by the same machine. Haven't received prints in years.
I've been able to improve the look of some of the images from that roll, but only after doing some color balance and saturation adjustments to get rid of the flat colors. The image I posted was unedited.