I've just picked up the first film and prints I gave for processing to folks at Downtown Camera. I am quite happy with the film and the scans, but I don't like the prints at all. They are grainy, colours are a bit muddy etc. I've noticed the prints were made from scans not from negatives. I am disappointed to say the least. It I wanted a scan print I can do it at home.
Are there any labs in Toronto that still use real photo paper for colour prints?

Also, could you share your experience with Downtown Camera lab? I don't mean to spill venom here, but I was hoping for something more professional.