Quote Originally Posted by eddie View Post
I think you're overestimating the damage Stephen's post caused Kodak.
I would agree. Stephen's post pointed to a generalized problem with distribution. It is of interest and concern to all who use or sell Kodak products supplied through those distribution channels. The post was fundamentally different than one person's complaint about a single transaction or item.

Quote Originally Posted by eddie View Post
I do have a question, though. Do you think 20-25 years ago Kodak would have allowed a distributor to deliver expired goods?
In Canada, up to around 20-25 years ago there were no separate distributors - Kodak handled distribution directly. The bills came from Kodak, payment was made to Kodak, support came directly from Kodak only.

As I understand it, the situation was the same in most parts of the world.

It is the change in the distribution system that I am referring to (some would say harping on) in this thread.

I'll shut up now.