Disappointed in Henry's
Out here on the far coast, I usually order from Beau Photo, and have been pretty happy with them. My brother-in-law (who recently dusted off and is testing his Linhoff) mentioned an item on sale at Henry's. I figured if I was going to order it, I'd get some film and paper at the same time, and just pay for shipping once. Couldn't find much on their website (but Beau's is useless too), so I phoned them, and asked for the items I was looking for.
"Oriental's a brand? Of paper??" "You're lucky we've got some (Ilford) film. It's really hard to get now. Nobody's really making it any more." I told him to forget it, I'd order from Beau.
Was I just unlucky in the guy who answered the phone, or is this typical of Henry's these days?