I did have Fuji USA adjust mine while they were doing some other work and the focus is now perfectly damped. It moves nicely but with enough resistance that I am no longer worried that it will move on its own.
Was it done under warranty? And if not, could you reveal the cost? And the turn-around time?
"Hate is an adolescent term used to stop discussion with people you disagree with. You can do better than that."
—'blanksy', December 13, 2013