Quote Originally Posted by pentaxuser View Post
...I am not sure APUG is in fact Ilford's forum despite Simon's helpful presence here...
You are a victim of the confusing terminology used in vBulletin that describes categories as "forums." I suspect AgX was referring to this category/forum, which is titled as follows,

Forum: [Partner] ILFORD PHOTO

rather than all of APUG.

Quote Originally Posted by pentaxuser View Post
...I do think that it is not his responsibility to pick up every problem that someone asserts is an Ilford product problem...
I don't know whether it's in his job description or not, but he sure seems to make it his responsibility.