I think Milwaukee is directly across the lake from me.
Yes, I should have done some research...I thought, oh, never mind that, you wouldn't believe I gave any thought first...
Of course, NOW I see that it is pointless to follow thru with any resolution directed by them or I'd be, uh, to state it politely, be asking for further indignity. The resolution would be quite simple...provide what was advertised.
Square Trade has been invoked (not by me)...I'll approach it in good faith & see if it turns out right or is a joke...depending upon how much further inflamed they get me...I may have to take further action in the altruistic interests of the rest of the innocent bystanders.