They are well built. All things are relative. It cost me $50 to fill the gas tank in my car the other day. Besides how much does a scratched negitive cost you? Since I got one I haven't had a scratched neg or uneven development.
If you have a product with limited sales it costs more to produce. I know Bud and Lynn (owners of the Formulary), they ain't getting rich. I make their darkcloths they sell. They're pricey, but you won't find them as large or as versatile. My wife and I certainly aren't getting rich. You got to begrudge some profit or the products won't get made.