Same for me. Twice. I ordered one, got it a few days after (even before they got my money), and lent it to a teacher at my son's school. I never got it back, got tired of asking for it back, so I sent Stick Figure Productions a letter and money order for $15 and got another one in a few days. Very nice to deal with .
The preview online is a bit misleading. None of the "what remains" content is on the "blood ties" DVD, nor is the "southern exposure" stuff. I think "What Remains" or "Southern Exposure" (or whatever they're calling it) is still making its way through the film festival circuit.
My only complaint about the Blood Ties DVD is that I wish there was more of it. I think it's around 30 minutes long. Wonderful and inspiring to watch.