Maybe it's just me, but when J&C said they would be incommunicado for two months, I took it to mean they'd be incommunicado for two months. See:
They were terminating their old call center service, and would be traveling a lot. New orders will be on hold until they reopen.
When the move is complete they'll be able to answer your questions.
Get over it, people. The world is not at your beck and call every minute of the day. Yes, businesses should try to please their customers. They can do this by keeping you informed. This was done. If you don't want to do the research, don't smear others.
I've seen similar complaints about B&H being closed on Saturdays. "I can't order my film when I want . . . wahhhhhhhhh ! I can't order my new lens when I want . . . wahhhhhhh !"
Plan accordingly, and quit your whining.