The Newport, Isle of Wight branch isn't too bad. They always have Ilford fixer when I want it and a variety of developers, stop bath, etc. and a selection of Ilford paper. However, the film which used to be on display (some in a refrgerated cabinet) is now kept in a drawer under the counter.
Could that be that you are their only customer Steve, and it's taking you a while to work through their stock?