now that's a good idea. I could make up a few sheets of "push one stop" stickers and plaster them on every roll I want pushed before they go to the lab.

Also -- I notice that the desk person (this is The Color Place in Dallas) yellow highlighted every instruction on the envelope *except* the push instruction. The speed racers in the processing line are probably used to scanning the envelopes visually and looking only at the highlighted instructions. That's another thing I can make sure happens.

This is why I hate to change labs. You have to spend several jobs learning the particular workflow and culture of that lab so you can communicate with each other.
Everything else they do works fine for me. I used them for many jobs when we first started out, then I got distracted by digital capture and Kodak Proshots. Ugh.