Maybe my standards have declined in the past couple of years. Hmmmmmmm.
It's a shame that a lab will spend a quarter of a million dollars on a state of the art print processor and not spend the money make sure it is run by a concientious operator.
Kodak 400 UC is one of my favorite films even though I know there's a chance the operator might not be able to dial in the proper film channel. I always write down the film type in the "comments box", but as you have noted there is alway someone who prefers not to read.