Quote Originally Posted by Simon R Galley View Post
Dear Pentaxuser,

You are quite correct in your assumption that Satin surface sales are low compared to Gloss and Pearl, therefore promo packs are not justified.

Regards

Simon ILFORD Photo / HARMAN technology Limited :
Thanks Simon. Concise and logical but that's nothing compared to its REAL value as a response which is RESPONDING TO A CUSTOMER'S QUERY.

I wonder if there might just be a correlation between that and repeat business. Nah, can't be. A lot of other companies don't think so. I wonder where they all went?

regards

pentaxuser