Can you look at the installation CD, your driver should be "epson11167.exe"'s the epson11167.exe that's been downloaded and installed.

Can you say how many USB ports on your PC?

I'm not sure on that...I think one port? Waiting for my husband to email back as he's the one that's been fooling with the plugs and all...that's off limits to me

What version of windows?

2000 Office, I think.