I order from both regularly, and both are good to deal with, but I always give J&C the prefrence. I've ordered a lot of film from them, and quite a bit of paper. I always get my order in a few days (3-4). I've written John (J&C) a number of times and have always recieved a timely, friendly response. I can't help but believe that they have our interests at in mind, would choose them for that reason alone, (even if it were the only reason). So, I say go with J&C. (Don't forget to mention APUG!)