I agree, here. I am one of the satisfied people who replied above, a satisfied customer who has returned many items, and paid postage on many of those items, along with some completely successful purchases. As is turns out, I am in the middle of a transaction with KEH. Earlier this week I ordered a Leica M2 from KEH, in EX condition. When I first tested out the camera, I felt it could be much smoother, so I called KEH, explained my concerns. After weighing the options, I exposed one test roll of film and sent out the camera for a CLA. I noticed on my test roll that some negative frames were touching.David said: 1) I personally would rather buy equipment which has been checked, even if it costs more
2) Given the fact that goods may need to be returned to KEH quite often, I feel it does not make economic sense for me in the UK to buy from this company.
Today I heard from my repair person that the camera is a rebuild, and that a shaft assembly will have to be replaced at a cost of an extra $200 on top of the CLA for the camera to operate smoothly and space frames evenly. He could tell this just by looking inside the camera and pushing on a part. I suspected something was wrong, but thought a CLA would fix it. I could continue to use it as is, but that is not why I bought a Leica, to use a camera that felt like it had grit in the winding mechanism. I don't know what will happen at this point.