I've got to the stage with my dad's films that I've told him just to get them developed only and I scan the film in and print them for him. He's got an old half frame camera, and the labs just don't seem to be able to cope with it. The last straw was when he'd taken a roll in and said it needed to be processed as half frame - well it's really only the printing thats the problem, but they either didn't listen or just didn't bother. So the prints he got back were 2 frames to a print rather than them being rotated and fitted properly to the paper