So, I have got - I think - to the bottom of this one.
The item was indeed accepted back from you and you were refunded in full - as per our 90-day returns policy on used equipment.
Subsequently it was cleaned up (no, I don't know why this may not have been addressed adequately prior to sending it out to you), and put on Ebay.
While it is true that the rating is still E-, the Used department are actualy in the process of re-evaluating the Adorama rating system.
The 'new' E-: Excellent Minus 85-89% of original condition - Shows signs of moderate use - Lens Glass is perfect but may have some dust which will not affect picture quality.
I hope that this clarifies the position, but do feel free to contact me directly if you have any further queries.
Adorama Camera Customer Service Ambassador
Last edited by HelenOster; 11-03-2008 at 09:38 AM. Click to view previous post history.
Reason: spelling error