I enjoyed Ritz, although I seldom bought anything there for reasons others have pointed out. I went in once and asked about a Minolta Maxxum 5 and was told "I have it, but won't sell you one." The sales clerk then proceeded to show me how fast a Nikon N80 could shoot by holding down the shutter button. I was amazed.
Still, it was nice to have 3 camera stores in town, now we have just two.
What kept me away from them was the fact that every time I looked at them for a DSLR or SLR, they were asking $100 more than B&H or Adorama, who are the benchmark.