This is why I stopped using Dwayne's a few years ago. They are only interested in processing as fast as they can and they don't need no stinkin' quality control.
Amen to that! My last roll (of E-6) that I got back came back as a clear strip of acetate. The only reason I sent it to them was to use up the old Kodak mailers, but damned if I'm going to use them any more!