A phone call is definitely your best bet at this point. I placed an order online a couple of weeks ago & paid with paypal. My paypal payment went through, but the order hung up on the "submit" screen and would not process. When I called, the guy I spoke with was very pleasant and told me that phone orders are the way to go until they get their website problems fixed. I got my 105/2.5 Nikkor a few days later and just love it.