I am sorry to have agree with Robert...we are the last holdouts in the world of film, and Jobo has turned much of their current efforts towards satisfying the needs of digital photographers.
We do have service available in the USA through Omega-Satter, but such service can be quite costly. Greg Blank is the contact person there. He is pleasant and knowledgeable, but can be some what officious. I guess he hears the same questions over and over again, and sometimes gets tired of providing the same answers. At least we can still get the parts needed for repairs. As a back-up, one might do well to at least become familiar with the elements of tray processing, or tube processing, for black and white film. Really not that difficult of course, and well within the capabilities of all of us.