Yes, I went into Jessops before going to Cornwall, over £5 for a 120 B&W film and almost no choice, I said no thank you I can get it for at least £2 a roll less. They aren't cheap on Kodak 35mm colour films either.
At one time Jessops would price match, get anything in within 24 hours and I used to buy my 5x4 Tmax there, now I buy nothing. I met the then Chairman through work and he asked me at the time what I thought of their service, he'd been appointed to get them reday for going Public. They've been effectively Bankrupt since then and were sold to a new owner.